- SEVEN STAGES OF CARE
Every garment, given the same exacting care
From the moment we collect your item to the moment it’s back in your hands, it passes through seven checkpoints. No step is skipped, and no shortcut is taken, whatever the turnaround.
01
- STEP ONE
Detailing
Before anything is cleaned, it’s understood. We check the fabric, note any marks, and set aside anything delicate like buttons or trims that need protecting.
01. Detailing
Before anything is cleaned, it’s understood. We check the fabric, note any marks, and set aside anything delicate like buttons or trims that need protecting.
02
- STEP TWO
Stain Removal
Marks that a standard wash won’t lift are treated individually, by hand, before the garment moves to general cleaning.
02. Stain Removal
Marks that a standard wash won’t lift are treated individually, by hand, before the garment moves to general cleaning.
03
- STEP THREE
Cleaning
We match the method to the material, whether that’s gentle laundering, hand-cleaning, or dry cleaning, so nothing is treated more roughly than it needs to be.
03. Cleaning
We match the method to the material, whether that’s gentle laundering, hand-cleaning, or dry cleaning, so nothing is treated more roughly than it needs to be.
04
- STEP FOUR
Repairs
Loose buttons, small tears, and open seams are noted early and fixed before the garment reaches finishing.
04. Repairs
Loose buttons, small tears, and open seams are noted early and fixed before the garment reaches finishing.
05
- STEP FIVE
Hand finishing
Pressed and finished by hand, not rushed through a machine, so shirts, dresses, and linens keep their shape and finish.
05. Hand finishing
Pressed and finished by hand, not rushed through a machine, so shirts, dresses, and linens keep their shape and finish.
06
- STEP SIX
Inspection
A final check for cleanliness, finish, and repair quality, so nothing leaves our care unless it meets our own standard.
06. Inspection
A final check for cleanliness, finish, and repair quality, so nothing leaves our care unless it meets our own standard.
07
- STEP SEVEN
Packaging
Wrapped and packed with the same care as the cleaning itself, ready to go straight back into your wardrobe.
07. Packaging
A final check for cleanliness, finish, and repair quality, so nothing leaves our care unless it meets our own standard.